Data Protection

Your Privacy Our responsibility

Every piece of information you share with Dhaka 99 is stored with the highest level of security. This Privacy Policy explains in detail what we collect, why we collect it, and how we keep it safe.

Last Updated: January 1, 2026
Encryption
SSL 256-bit
Sale of Information
Never
User Controls
Complete
Support
Available 24/7

How we protect your protect your data

A quick overview of the key pillars of Dhaka 99's Privacy Policy

End-to-End Encryption

All your personal and transaction data is protected with SSL 256-bit encryption, making it virtually impossible for hackers to gain access.

Secure data storage

Our servers are hosted in internationally certified data centers. Regular backups and security audits ensure your data stays protected at all times.

Only with your consent

Your data is never sold or shared with third parties. It is only used with your explicit consent.

Fraud prevention measures

Dhaka 99's AI-powered fraud detection system monitors your account around the clock and instantly blocks any suspicious activity.

Mobile Data Protection

Your device information remains completely private while using our app. Location and contacts are never accessed.

Right to Erasure

You may request deletion of all your personal data at any time. We will action your request within 30 days.

1 Introduction and applicability

Dhaka 99 (dhaka99.bet) is an online Sports Betting platform based in Bangladesh. This Privacy Policy ("Policy") governs the collection, use, and protection of information between Dhaka 99 and all its users. By using our website or app, you are required to read and comply with this Policy.

Dhaka 99's privacy policy is built to meet international data protection standards. We believe your personal information is your asset — and safeguarding it is our highest responsibility. That's why Dhaka 99 never sells your data, never shares it without your consent, and never uses it for unrelated purposes.

This privacy policy applies to:

  • For all visitors and registered members of the Dhaka 99 website
  • For users of our mobile app
  • For users who contact our customer support
  • For users who participate in our promotional campaigns

For any questions about this Privacy Policy, contact us at support@dhaka99.bet. Our team will respond within 48 hours.

2 What information we collect

Dhaka 99 only collects information that is strictly necessary to provide our services. We don't ask for anything beyond that. Details are outlined below:

Information collected at registration

  • Full name (as per national ID)
  • Active Mobile Number
  • Email address
  • Date of birth (for age verification)
  • District/Division of Residence

Information collected during transactions

  • Mobile banking number (bKash/Nagad/Rocket)
  • Transaction amount and date
  • Transaction Reference Number

Automatically collected information

When you use Dhaka 99, certain information is collected automatically:

Data Type Purpose Retention Period
IP address Security and Fraud Prevention 90 Days
Device information Multiple account detection 1 year
Browser Type Improving site experience 30 Days
Login time and location Account Security 6 Months
Betting history Responsible Gaming Monitoring 5 years

Dhaka 99 never collects your bank account number, card number, or PIN. If anyone requests this information, please notify us immediately.

3 How your information is used

Dhaka 99 uses your personal information only for limited, well-defined purposes. We never use your data for anything beyond what is necessary. A full list of how and why we use your information is provided below:

To provide our services

  • Creating and managing your account
  • Processing deposits and withdrawals
  • View Betting History & Balance
  • Awarding bonuses and promotions

To ensure security

  • Identity verification and age confirmation
  • Fraud and Money Laundering Prevention
  • Detecting multiple accounts
  • Monitoring suspicious activity

To comply with legal obligations

Under applicable Bangladesh law, we are obligated to retain certain data and provide it to authorities when required. This is not a matter of choice — it is a legal obligation.

To improve your experience

  • Recommending preferred sports events
  • Sending relevant offers and promotions
  • Improving platform performance

You can opt out of marketing emails or SMS at any time by emailing support@dhaka99.bet or turning them off in your account settings.

4 Data Sharing & Third Parties

Data sharing is one of Dhaka 99's strictest policies. We never sell your information. Data is only shared with third parties in the following limited circumstances:

Payment Processors

Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket. These partners are bound by their own privacy policies.

Law Enforcement Agencies

Dhaka 99 is legally required to disclose information in response to valid court orders or government directives. In such cases, we provide only the specific information requested — nothing more.

Technology Service Providers

Limited data may be shared with our cloud hosting and security partners, all of whom are bound by international data protection agreements.

Dhaka 99 never sells your data to advertisers, marketing companies, or data brokers. That is our commitment.

5 Cookies & Tracking Technologies

The Dhaka 99 website and app use cookies to enhance your experience. Cookies are small text files stored on your device.

Types of cookies we use

  • Essential Cookies: Required for login sessions, security verification, and basic functionality. These cannot be disabled.
  • Performance cookies: To understand which pages get the most traffic and where issues may exist.
  • Functionality Cookies: To remember your language preferences and theme settings.
  • Analytics Cookies: To analyze site usage and improve your experience.

Cookie controls

You can disable non-essential cookies through your browser settings. Please note that turning off certain cookies may affect the functionality of some site features.

6 Data Retention and Deletion

Dhaka 99 does not retain your data longer than necessary. Our data retention policy is as follows:

Active account data

All personal data is retained for as long as your account remains active. Even after account closure, certain information may be kept for up to 5 years where required by law.

Transaction records

Financial transaction records are retained for up to 5 years in accordance with Bangladesh law, after which they are automatically deleted.

Request for Data Deletion

After your account is closed, you may request deletion of your data. However, certain information must be retained for a specified period due to legal obligations. All remaining data will be permanently deleted within 30 days.

7 Your Rights

Dhaka 99 respects every user's rights regarding their personal data. Your rights are outlined below:

Right to Access: You can find out exactly what information we hold about you.
Right to Rectification: You can request corrections to any inaccurate information.
Right to Erasure: You can request deletion of your data under certain conditions.
Right to Restrict Processing: You can restrict how your data is used for specific purposes.
Right to Object: You can opt out of receiving marketing communications at any time.
Data Portability: You can request a download of your data.

To exercise any of these rights, email us at support@dhaka99.bet. We'll respond within 30 days.

8 Child Protection Policy

Dhaka 99 strictly does not serve anyone under the age of 18. This is one of our most non-negotiable policies.

  • Age verification is mandatory at the time of registration
  • National ID may be requested for age verification on flagged accounts
  • Any account found to belong to a user under 18 will be closed immediately
  • No data from minors is collected or stored.
  • Parents can report suspicious activity

If you suspect that a minor in your household is using Dhaka 99, please contact us immediately at support@dhaka99.bet. We will act promptly.

9 Security Measures

Dhaka 99 uses industry-leading technology to protect your data. Our security measures operate across multiple layers:

Technical Security

  • All data is transmitted using SSL/TLS 256-bit encryption.
  • Data stored in the database is encrypted with AES-256 encryption.
  • Regular security audits and penetration testing are conducted.
  • An intrusion detection system runs 24/7

Account security

  • Two-factor authentication (OTP) is supported
  • Multiple failed login attempts will temporarily lock your account
  • SMS verification is required when logging in from an unrecognized device
  • Instant SMS/email alerts for suspicious activity

Employee Access Controls

Dhaka 99 employees may only access specific data required for their job functions. All staff are required to sign strict data confidentiality agreements and receive regular training.

In the event of a data breach, Dhaka 99 will notify affected users within 72 hours as required by law and take all necessary remedial action.

10 Changes to the privacy policy

Dhaka 99 may update this Privacy Policy from time to time. Changes may be made to improve our services, reflect legal updates, or address security requirements.

Notice of Changes

  • You will be notified at your registered email address about any significant changes
  • The website will always display the date of the latest update.
  • A minimum of 14 days' notice will be given before any major changes take effect
  • Continued use of the site after any changes constitutes acceptance of the updated policy.

To request a copy of a previous version of this policy, email support@dhaka99.bet. We will send you the archived version.

11 Contact & Support

For any questions, requests, or complaints regarding this Privacy Policy, please contact us directly:

  • Email: support@dhaka99.bet
  • Live Chat: Available 24/7 at the bottom right corner of the site
  • Support Hours: Daily 9:00 AM — 12:00 AM

For data-related requests, use "Privacy Request" as the subject line and include your registered mobile number. Our Data Privacy Team will respond within 48 hours.

Your privacy is our priority. If you ever have a concern, don't hesitate to reach out — we're always here to help.

Enjoy Dhaka 99 Responsibly

Your privacy is fully protected. Register now and start enjoying the best betting experience in Bangladesh.

Your data is secured with SSL 256-bit encryption. 18+ only.

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