Legal Documents

Dhaka 99's Terms & Conditions

Please read these terms and conditions carefully before using our platform. Your rights, responsibilities, and the limits of our services are clearly outlined here.

Last Updated: January 1, 2026

Principal The Terms At a Glance

Key points to know before reading the full details

Age & Eligibility

You must be at least 18 years old to register on Dhaka 99. Each individual may only open one account.

Deposits & Withdrawals

Minimum deposit is ৳200 and minimum withdrawal is ৳500. Transactions via bKash, Nagad, and Rocket are processed within 15 minutes.

Bonus Policy

All bonuses are subject to specific wagering requirements. Bonus funds cannot be withdrawn directly — the required bets must be placed first.

Prohibited Activities

Account sharing, match fixing, the use of bots, and any other form of fraudulent activity are strictly prohibited.

Account Security

Keeping your password and login credentials secure is your responsibility. If you notice any suspicious activity, contact support immediately.

Changes to Terms

Dhaka 99 reserves the right to update these Terms & Conditions at any time. Any changes will be communicated via email or announced on the site.

1 General Terms & Introduction

Dhaka 99 (dhaka99.bet) is an online Sports Betting platform built for users in Bangladesh. These Terms & Conditions ("Terms") form a legal agreement between Dhaka 99 and its users. By registering or using this platform, you automatically agree to these Terms.

These terms and conditions have been prepared in accordance with the applicable laws of the People's Republic of Bangladesh. Reading these terms in full is mandatory before using any Dhaka 99 service. If you do not agree with any part of these terms, please refrain from using our platform.

These terms may be updated at any time. Continued use of the platform after any changes will be considered acceptance of the revised terms.

Who These Terms Apply To

  • All members registered with Dhaka 99
  • Those who browse the platform without registering
  • Users of our mobile app
  • Users participating in our promotional offers

2 Account Registration & Eligibility

The following conditions must be met to open an account on Dhaka 99:

Age & Identity Verification

You must be 18 years of age or older at the time of registration. Dhaka 99 reserves the right to verify your age and identity at any time. You may be asked to provide a National ID (NID), passport, or birth certificate for verification. Failure to provide the required documents may result in temporary or permanent suspension of your account.

One Person, One Account

Each person may only open one account. Opening multiple accounts from the same device, the same IP address, or the same mobile banking number is strictly prohibited. Any violation of this rule will result in all associated accounts and funds being forfeited.

Information Required at Registration

  • Full Name (as per NID)
  • Active Mobile Number
  • Email Address (if available)
  • Date of Birth
  • Mobile Banking Details (for payments)

Registering with false or incorrect information will result in account termination at any time and forfeiture of all funds on balance. Dhaka 99 maintains a zero-tolerance policy on this.

Account Security

It is your responsibility to keep your login credentials (username and password) strictly confidential. Do not allow anyone else to access your account. If you suspect any unauthorized access, contact our support team immediately.

3 Payment Policy — Deposits & Withdrawals

All financial transactions on Dhaka 99 are conducted in Bangladeshi Taka (BDT). We accept payments via bKash, Nagad, and Rocket.

Transaction Type Minimum Amount Maximum Amount Processing Time
Deposit (bKash/Nagad/Rocket) ৳200 ৳1,00,000 Instant
Withdrawal (bKash/Nagad) ৳500 ৳50,000 15 Minutes
Withdrawal (Rocket) ৳500 ৳30,000 30 Minutes
Bonus Withdrawal ৳500 Subject to Terms 24 Hours

Withdrawal Process

Your account must be fully verified before you can make a withdrawal. Withdrawals will always be sent to the mobile banking number registered to your account — transfers to a different number are not permitted for security reasons.

Transaction Issues

If a transaction fails or money is deducted but does not appear in your account, contact our support team within 6 hours. Providing the transaction reference number and a screenshot will help us resolve the issue faster.

Dhaka 99 will never ask you to send payments to a personal bKash or Nagad number. All payments are processed exclusively through the official payment gateway. Stay alert to fraud.

4 Betting Rules

The following rules apply to all bets placed on Dhaka 99. Compliance with these terms and conditions is mandatory for all users.

Bet Settlement

All bets are settled based on the final result of the match. For live betting, the latest updated odds apply. Dhaka 99 reserves the right to void any bet placed at incorrect odds due to a technical error.

If a Match is Cancelled

  • If a match is cancelled before it begins, all bets will be fully refunded.
  • If a match is cancelled after starting but before 50% completion, all bets will be voided.
  • If 50% or more of the match has been played, the result will be settled based on the score at that point.

Betting Limits

Dhaka 99 sets minimum and maximum bet amounts for each event. These limits are subject to change at any time and may vary for specific events — please check the limits before placing your bet.

Odds Changes

Once your bet is confirmed, you will be paid at the original odds even if they change afterwards. However, if the odds have been updated in the system at the time of placing your bet and you do not accept the new odds, the bet will not be processed.

5 Bonus & Promotion Terms

Dhaka 99 regularly offers a variety of bonuses and promotional deals. Please read the relevant terms and conditions carefully before taking part in any of these offers.

Welcome Bonus

New members will receive a welcome bonus on their first deposit. The wagering requirement for this bonus is 10x the bonus amount — meaning if you receive a ৳1,000 bonus, you must place a total of ৳10,000 in bets before making a withdrawal.

General Bonus Terms & Conditions

  • Each user may participate in a promotion only once.
  • Bonuses can only be used for betting and cannot be withdrawn directly.
  • Withdrawing your original deposit before the wagering requirement is met will result in the bonus being forfeited.
  • Bonuses are generally valid for 7 to 30 days — any unused bonus will expire at the end of this period.
  • Refunded bets do not count towards bonus wagering requirements.

Opening multiple accounts to exploit bonuses, using fake identities, or attempting to manipulate the system will result in forfeiture of all bonuses and account funds, and permanent account closure.

6 Prohibited Activities

The following activities are strictly prohibited on Dhaka 99. Violations will result in immediate account closure and legal action where necessary.

  • Multiple Accounts: Operating multiple accounts under the same person's name or identity.
  • Match Fixing: Attempting to influence or participating in the manipulation of any event's outcome.
  • Bots & Automation: Placing bets using automated software, bots, or scripts.
  • Account Hacking: Attempting to gain unauthorised access to another user's account.
  • Money Laundering: Using the betting platform as a vehicle for money laundering.
  • Odds Manipulation: Exploiting system errors or glitches to gain unfair advantages.
  • Fake Identity: Registering or transacting using another person's identity.

7 Account Suspension & Closure

Dhaka 99 reserves the right to temporarily or permanently suspend an account under the following circumstances:

Temporary Suspension

An account may be temporarily suspended during the verification process, while suspicious activity is under investigation, or at the user's own request. Deposits, withdrawals, and betting will not be available during this period.

Permanent Closure (Termination)

An account may be permanently closed for violations of the Terms & Conditions, proven fraudulent activity, or legal reasons. Whether any remaining balance is refunded will depend on the outcome of the investigation.

If you wish to close your account yourself

You may close your account at any time by contacting support. Please make sure to withdraw any remaining balance before your account is closed.

8 Responsible Gaming

Dhaka 99 takes responsible gaming seriously. Betting is for entertainment — not a solution to financial problems. We are committed to helping our users develop healthy betting habits.

  • You can set your own deposit limit, betting limit, and loss limit at any time.
  • You can take a break of anywhere from 24 hours to 6 months using the self-exclusion option.
  • For professional support with betting-related issues, please visit our Responsible Gaming Page View.
  • Allowing anyone under 18 to use your account is strictly prohibited.

If you or someone close to you is struggling with a betting addiction, please email support@dhaka99.bet. Our specialist team is here to help.

9 Privacy & Data Protection

Your personal data security is of the utmost importance to us. Dhaka 99 never sells your information to third parties. For full details on how we collect, store, and use your data, please refer to our Privacy Policy Read.

We use your information only for the following purposes:

  • Account Management & Verification
  • Payment Processing & Fraud Prevention
  • Legal Compliance
  • Improving Customer Service
  • Sending relevant promotional information (you may opt out at any time)

10 Dispute Resolution

Any dispute between Dhaka 99 and a user will first be addressed through mutual discussion and negotiation.

Complaint Process

  1. Start by emailing support@dhaka99.bet with full details of your issue.
  2. Our support team will respond within 48 hours.
  3. Complaints will be escalated to higher authorities if necessary.
  4. All final decisions rest with Dhaka 99 management and are binding.

Disputes Regarding Betting Results

Any dispute regarding a bet outcome must be raised within 72 hours of event settlement. Claims submitted after this period will not be accepted. Official scores and data will be considered final in resolving all disputes.

In all disputes, Dhaka 99's server logs and database records will be treated as official evidence.

11 Contact & Support

If you have any questions about these terms and conditions or need assistance, please get in touch with us:

  • Email: support@dhaka99.bet
  • Live Chat: Available 24/7 via the chat icon in the bottom-right corner of the site
  • Support Hours: Daily from 9:00 AM to 12:00 AM

Our support team is always ready to assist you in Bengali. Don't hesitate to reach out whenever you need help.

Join Dhaka 99 Today

You've read the Terms & Conditions — now register and enjoy an exciting betting experience.

By registering, you agree to these Terms & Conditions.

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